Account Manager
24 active clients · June 15, 2026
24
Active Clients
3 this month
Rs 18.4L
MRR
+12% MoM
5
Renewals Due
In 30 days
8.6
Avg NPS Score
+0.4 vs last qtr
3
At-Risk Clients
Need attention
Client Health Scores
All clients →AK
Ananya Kumar92
RS
Rajiv Shah86
MP
Meera Pillai62
VG
Vikram Gupta38
ST
Sunita Trivedi78
Upcoming Renewals
Manage →AK
Ananya Kumar
Agency Plan · Rs 1,299/mo
Jun 30
15 daysRS
Rajiv Shah
Solo Plan · Rs 599/mo
Jul 05
20 daysVG
Vikram Gupta
Agency Plan · Rs 1,299/mo
Jul 08
At-risk ⚠MP
Meera Pillai
Solo Plan · Rs 599/mo
Jul 12
27 daysMRR by Month
NPS Breakdown
8.6 avgPromoters (9–10)14 clients
Passives (7–8)7 clients
Detractors (0–6)3 clients
NPS Score = 58 − 13 = +45 (Industry avg: +32)
Upsell Opportunities
Rs 2.8L potentialAnanya Kumar
Solo → Agency upgrade · Rs 700/mo uplift
Rajiv Shah
Add invoicing module · Rs 299/mo uplift
Sunita Trivedi
Add white-label domain · Rs 499/mo uplift
At-Risk Clients
3 clientsVikram Gupta
Health: 38 · No login for 18 days · 1 invoice overdue
Meera Pillai
Health: 62 · 2 approvals pending 7+ days
Deepak Rao
Health: 54 · NPS: 5 · Renewal in 14 days
All Active Clients
Export →| Client | Plan | Health | NPS | MRR | Renewal | Status |
|---|---|---|---|---|---|---|
Ananya Kumar PixelKraft Studio | Agency | 92 | 9.2 | Rs 1,299 | Jun 30 | Healthy |
Rajiv Shah RS Consulting | Solo | 86 | 8.8 | Rs 599 | Jul 05 | Healthy |
Meera Pillai Meera Creative | Solo | 62 | 7.1 | Rs 599 | Jul 12 | At Risk |
Vikram Gupta Gupta Associates | Agency | 38 | 4.2 | Rs 1,299 | Jul 08 | Critical |
Sunita Trivedi Trivedi Digital | Agency | 78 | 8.0 | Rs 1,299 | Aug 01 | Good |